Effective Date: 9/15/2025
Revive Tile & Grout (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website [revivetg.com] and related services.
We may collect the following categories of personal information:
Contact Information: Name, phone number, email address, mailing address (e.g. when you request a quote, schedule a consultation, or contact us).
Usage Information: Information about how you use our website (pages visited, time spent, links clicked).
Device & Technical Information: IP address, browser type, operating system, device identifiers, and possibly geographic location (approximate) from your device.
Communications: Records of your communications with us (such as emails, texts, phone calls) for customer support, inquiries, or feedback.
Transactional Information: If applicable, information related to the services you purchase (service type, address, payment or invoicing details).
We use your information for purposes including:
To respond to inquiries, provide quotes, schedule services, and communicate with you about your requests.
To provide, maintain, and improve our website and services.
To send you updates, promotional materials, or blog posts (if you opt in).
To analyze usage trends, administer the site, and understand how our visitors use our site so we can improve user experience.
To comply with legal obligations and protect our rights or property.
We may share your information in the following circumstances:
Service Providers: With vendors, contractors, or other third parties who perform services on our behalf (e.g. hosting, site maintenance, marketing) and who are bound by confidentiality obligations.
Legal Requirements: If required by law, court order, or government regulation.
Business Transfers: In connection with a merger, acquisition, sale of assets, or similar transaction.
With Your Consent: Other disclosures that you specifically authorize.
We may use cookies and similar tracking technologies to collect information about your visit to the website:
To remember your preferences.
To measure site usage and performance.
To optimize and personalize content.
You can typically control cookies through your browser settings.
We employ reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or storage is 100% secure.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations.
Depending on your location, you may have certain rights regarding your personal data, including:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Opt-out: Opt-out of receiving marketing or promotional communications.
Objection: Object to certain processing activities.
If you are in a jurisdiction with a privacy law (e.g. California, EU), additional rights may apply.
We do not knowingly collect personal information from children under the age of 13 without parental consent. If we discover we have collected information from a child under 13 without verification, we will delete it promptly.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their policies.
We may update this Privacy Policy from time to time. We will post the revised policy on our website and update the effective date. Significant changes will be communicated via prominent notice.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
